Personal Care
Personal care is one of the most sensitive types of support – and it’s where kindness, dignity and trust matter most. Our Personal Care service is designed to help you or your loved one feel clean, comfortable and confident, while staying as independent as possible at home.
We always promote choice and respect your routines and preferences, so personal care is done with you, not to you.
How we can help
Your personal assistant can support with a wide range of day-to-day personal care tasks, including:
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General care and supervision
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Bathing or showering
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Personal grooming and hair care
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Oral hygiene
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Incontinence care and bathroom assistance
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Wardrobe selection and dressing
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Walking and transferring assistance
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Support with wheelchairs, walkers and canes
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Medication reminders
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Eating and feeding assistance
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Help with emergency monitoring systems
If there’s something specific you’re worried about, we’ll talk it through and agree a way of working that feels safe and respectful.
Dignity, privacy and independence
We understand that accepting help with personal care can feel daunting. Our team are:
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Discreet and sensitive in everything they do
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Trained to work at your pace, never rushing
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Focused on empowering you to do as much as you comfortably can
Sometimes a little bit of support – like help getting in and out of the shower, or standing to get dressed – is all that’s needed to maintain independence and reduce the risk of falls.
Flexible visits to suit you
We offer visit lengths from 30, 45 or 60 minutes right up to longer visits of up to 8 hours, depending on what you need on the day. That might mean:
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A short morning visit to help with washing and dressing
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Lunchtime support with toileting and a freshen-up
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An evening visit for nightwear, teeth and medication reminders
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Longer visits combining personal care with meal preparation, companionship or domestic support
Your care plan is tailored around your usual routines, helping each day flow as smoothly and comfortably as possible.
OUR SERVICES
Our Services
Shopping and Errands
Support with food shopping, picking up prescriptions and day-to-day errands, so nothing important gets missed.
Companionship
A friendly face for conversation, company and reassurance, helping to ease loneliness and brighten the day.
Domestic Visits
Help with light housework, laundry and general tidying to keep your home clean, safe and comfortable.
Meal Preparation
Freshly-cooked meals and snacks prepared to your tastes, with support around eating and drinking if needed.
Prescriptions
Help organising medication, collecting prescriptions and keeping everything clearly labelled and on track.
Personal Care
Discreet, dignified support with washing, dressing, toileting and personal hygiene, always led by your preferences.
Equipment Hire
Flexible short or long-term hire of mobility and daily living equipment, so you only pay for what you need, when you need it.
Equipment Shop
Friendly advice and a range of mobility aids and daily living products to buy, all chosen to make life at home safer and easier.
Use and Reuse Scheme
Good-quality pre-loved equipment, refurbished and rehomed to cut costs, reduce waste and get help to families faster.
